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Virtual City Hall will remain open during the hours of 7:30 a.m.-5:30 p.m., Monday through Thursday, and every other Friday, 8:30 a.m.-4:30 p.m. But the facility is closed to the public. Please call 951-304-2489 and we will connect you with available virtual services.
During normal business hours, members of the public can visit City Hall to apply and pay for most services. For business license, we are asking customers to take advantage of our convenient online services available 24/7 to apply, pay, renew, and update. Passport and Notary services are on hold until April 30.
As a precautionary measure, we are asking that all business license related requests are completed online, licensing services are convenient and available 24/7: apply, pay, renew, update, etc. Licensing staff can be contacted via email at: businesslicense@MurrietaCA.gov or by phone at (951) 461-6042 during normal business hours.
No, if the business continues to occupy the location a closeout is not valid.
At this time, we have not implemented a plan to do so, we will evaluate and advise if/when the situation occurs.
Temporary closures include the following:
City Hall, the Library, Senior Center, Community Center, Youth Center, Fire Stations 2, 3, 4, and 5, and all City parks, including dog parks and sports courts, are closed to the public. All Community Services and Library programming is cancelled.
Yes. All Parks are now closed effective April 8, 2020.
Per Public Health order, no gatherings are allowed (of any number) with people outside of your stay-at-home group and face coverings must be worn outside of the home for essential outings.
All City parks, athletic fields, sports courts and disc golf courses, and park shelters are closed to the public.
City Hall, Fire and Police Administration, and all other City facilities are closed to the public, but many services continue virtually..
There is a process in place to accept plans for Engineering and Development Services outside of City Hall to minimize potential germ spread. Please drop off building plans in the marked area, and staff will review after 48 hours, and you will be contacted by the reviewing department. For more information on City services during this public closure, please reach out by phone or email, at (951) 304-CITY (2489), or connected@MurrietaCa.gov, or visit the website at, www.MurrietaCA.gov.
Please see a list of programs and events below:
Those who have paid for activities that are cancelled will receive refunds. For those activities that are postponed, additional information will follow on revised dates once the Orders have been lifted. The City will make every effort to reschedule events later in the year, if feasible.
Yes, Community Services and Library programs are on hold through April 30, to include the Little Critters Program (Copper Canyon). Participants will be contacted via email regarding program postponements.
For those who have received notice from the City that a particular recreation class or shelter reservation has been cancelled, staff will attempt to issue a refund, and in some cases we may apply a credit for the whole class or the pro-rated portion of the class not taken as well as for any shelter reservations within 30 days of the cancellation.
No, the City is taking special precautions if you are showing signs of illness, but we continue to operate at full capacity to serve the community.
The City is following public health requests, and that is the best opportunity to slow the spread of germs, and ultimately save lives.
No, they will not. Trash and recycling pick up service will continue at this time.
No, regular utility services are not affected at this time. For more information, please contact your local utility agency.
While animal community events are either postponed or cancelled, Animal Care shelter services will be continuing regular daily operations, including Animal Control at this time.
The City will be implementing a drive-thru style service for those seniors currently registered for meals through the Office On Aging, which will begin Friday, March 20, 2020, between 11:30 a.m. to 12:30 p.m., and will continue each Friday until further notice. Anyone not currently registered can fill out the intake form and receive the meals. Seniors must meet the minimum age requirement of 60 years or older to receive the meals. The Office On Aging will also be doing home-bound deliveries for those that are already signed and receiving this service. For additional information and/or questions, please contact City staff at (951) 461-6109 or email AHalvorson@MurrietaCA.gov.
Library materials currently checked out will not be due during the closure, nor will late fees be assessed. Currently, due dates are May 8. Please check your account online at www.murrietalibrary.info for any updates or changes.
All requests have been temporarily frozen until the Library reopens. When the Library reopens, requests will be reactivated with the same position in the Holds queue. All Holds that are currently at the Library will be kept for one (1) week after the Library reopens.
Yes, you can apply for a Library card online at bit.ly/murcard. A staff member will contact you within 24-72 hours to provide you with a card number that you can use to access online services such as: databases, audio-books, eBooks, tutoring help and much more.
Although items are not due during the closure, the outside book drops are open and items will be checked-in Monday-Friday. DVD’s can be returned in the media slot of the book drops.
Immediately contact Riverside County Home Connect at (800) 498-8847. The State has placed a hold on evictions, but it’s important to understand the rules around this. Visit https://covid19.ca.gov/get-financial-help/#top for more information.
Please contact your primary care physician and they can direct you to the nearest testing facility. If you do not have a physician, Riverside County Public Health can direct you to a local testing site. Several urgent care centers are also offering limited testing. If you are ill and feel you require immediate care, visit the Emergency Room for an assessment and possible COVID-19 test.
Currently testing is only available to those who are showing symptoms of COvID-19 (fever, cough, flu-like symptoms). Healthcare provider will conduct a screening to determine if a test is necessary.
Please visit the following websites for more information: