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Personal Services
Phase 1
The State has moved beyond Phase 1, but the description, health measures and participants for Phase 1 are included for reference purposes only.
Function Description:
- Staff is furloughed and/or working from home (if possible)
- Business is closed to the public
Public Health Measures:
- Professionally clean and sanitize work site
- Sanitize and individually package employee tools and equipment
- Reconfigure workstations to include industry-appropriate sanitizers
- Equip all workstations with sanitizer, basic PPE, and disinfectant wipes or solution as appropriate for employee or customer use
- Post employee safety signage in common areas and restrooms
- Provide disposable belongings bags or disposable linings for customer use
- Implement new PPE as appropriate for all employees, according to their position
- Common areas are closed for staff meetings and gathering
- Establish policy to wipe down chairs between customers; provide clean and sanitized cape to each customer
- Continue to follow State licensing procedures
- Disinfect equipment and incoming deliveries and packages regularly
- Schedule shipping and deliveries with limited interaction
Participants:
Employers / Employees
Phase 2 (Current Stage)
Function Description:
- Staff is furloughed (Early Phase 2)
- Business is closed to the public (Early Phase 2)
- Staff returns to work with modified hours (Late Phase 2)
- Business opens to the public with modified hours as needed to maintain social distancing and demand (Late Phase 2)
Public Health Measures:
- Reconfigure business floorplan as needed to maintain social distancing and work demand in all areas (i.e., in between workstations, between reception and public entry point)
- Implement appointment only or queue system with text alerts for public entry into the business
- Limit waiting areas to minimal seating capacity
- Post signage at exterior storefront to promote hygiene best practices and advise clients what to expect upon entry
- Place signage in reception area with hygiene best practices
- Minimize brochure stands and merchandising displays to discourage high touch contact points
- Use Plexiglass or plastic barriers at workstations where possible
- Require clients to wear basic PPE as appropriate for interaction with staff and the environment
- Utilize disposable coverings on shared contact points where possible
- Sanitize tools after each use and ensure individual wrapping after sanitization or sterilization
- Place sanitizing and disinfectant cleaners at workstations and common areas for employees and clients
- Close and/or limit access to common areas, amenities and self-service areas for employees and clients
- Provide bottled water and disposable cups to clients instead of reusable cups, glasses, mugs or plates
- Ensure employees have updated certifications.
Participants:
• Employers / Employees / Clients
Phase 3 (Future Stage)
Function Description:
- Additional staff returns to work with modified schedules as needed to maintain social distancing and demand
- Business opens to the public with additional hours as needed to maintain social distancing and demand
- Walk-in patrons are accommodated as availability permits with appropriate measures in place
Public Health Measures:
- Phase 2 measures remain in place
Participants:
- Employers / Employees / Clients
Phase 4 (Future Stage)
Function Description:
- Staff and scheduling are fully functional based on demand
- Walk-in patrons fully resume
- Common areas and common amenities are reopened with appropriate precautions
Public Health Measures:
- Phase 3 measures in place, except
- Remove partitions, but make available upon request
- Discontinue requesting clients to wear PPE
- Adopt enhanced safety, cleaning, and hygiene procedures and protocols
- Discontinue use of some disposables, if common areas and reusable items are cleaned per procedures
- Reopen common areas and amenities with capacity limits and cleaning per procedures
- Post signage in common areas promoting hygiene and disinfection
Participants:
- Employers / Employees / Customers