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Office & Professional
Phase 1 (Previous Stage)
The State has moved beyond Phase 1, but the description, health measures and participants for Phase 1 are included for reference purposes only.
Function Description:
- Essential staff works in office as needed and/or remotely where possible
- Non-essential staff works remotely where possible
- Office generally closed to the public, appointments may be available
Public Health Measures:
- Prop doors open prior to appointment for hands-free entry
- Post signage for customers outside of entry regarding what to expect inside the office area (i.e., wait in reception, complimentary hand sanitizer, social distance)
- Post signage inside office area explaining where to wait
- Remove displays that would encourage browsing/touching
- Use floor markers (i.e., “x”) to indicate where guests should wait
- Use Plexiglas barrier between front desk staff and visitors, at counters where needed
- Place hand sanitizer, disinfectant wipes and aerosol disinfectants prominently to be used regularly by all; provide to staff if feasible
- Mandate use of face coverings for employees and visitors
- Implement daily cleaning protocols to disinfect high traffic touch points and workstations
- Prohibit placement of food for sharing (doughnuts, cookies, candy, etc.)
- Require employees to remove most personal items to allow for adequate cleaning and disinfection
- Post safety signage for employees in all restrooms, meeting rooms, common areas and lobby
- Implement safety measures for handling mail and packages
- Provide disposable/give-away pens or disinfect between use
- Encourage employee safety protocols as appropriate (temperature checks, handwashing, health questionnaires, etc.)
- Provide areas for employee breaks and lunches that allows for social distancing
- Set appropriate occupancy numbers for meeting rooms, breakrooms, offices, etc. to allow for social distancing
Participants:
- Employers / Employees / Clients
Phase 2 (Current Stage)
Function Description:
- Offices can reopen where telework is not an option (Early Phase 2).
- Telecommute and flex work schedules encouraged in a way that meets walk-in client demands (Early Phase 2)
Public Health Measures:
- All of Phase 1 measures, plus:
- Manage capacity by social distancing and flex work arrangements
- Require employees to wear face coverings for close contact; encourage and/or supply face coverings for clients
- Implement line management if needed to maintain social distancing (both employees and clients)
- Implement virtual queue system for walk-in clients with text alerts advising when they can enter
- Require meetings be held virtually if possible
- Limit/prohibit all but essential travel when possible
Participants:
- Employers / Employees / Clients
Phase 3 (Future Stage)
Function Description:
- Most employees return to work onsite to support increasing business activity
- Office open for walk-in business, though appointments encouraged
Public Health Measures:
- All of Phase 2 measures, plus:
- Place signage to discourage loitering in common areas/remove seating or wipe down daily
- Provide disposable dishes and other products when available
- Host breaks offsite, outdoors or in an area that promotes social distancing
- Conduct deep cleaning at the end of each business day
Participants:
- Employers / Employees / Clients
Phase 4 (Future Stage)
Function Description:
- All employees return to regular work schedules
- Office opens for walk-in business
Public Health Measures:
- Post signage to advise clients of efforts to maintain a healthy workplace
- Maintain minimal signage about hygiene practices in lobby and high traffic areas
- Continue to provide hand sanitizer stations
- Encourage contactless environment (i.e., hands free door opening)
- Maintain ample supply of hand sanitizer and cleaning agents
Participants:
- Employers / Employees
Phase 1 (Previous Stage)
The State has moved beyond Phase 1, but the description, health measures and participants for Phase 1 are included for reference purposes only.
Function Description:
- Essential staff works in office as needed and/or remotely where possible
- Non-essential staff works remotely where possible
- Office generally closed to the public, appointments may be available
Public Health Measures:
- Prop doors open prior to appointment for hands-free entry
- Post signage for customers outside of entry regarding what to expect inside the office area (i.e., wait in reception, complimentary hand sanitizer, social distance)
- Post signage inside office area explaining where to wait
- Remove displays that would encourage browsing/touching
- Use floor markers (i.e., “x”) to indicate where guests should wait
- Use Plexiglas barrier between front desk staff and visitors, at counters where needed
- Place hand sanitizer, disinfectant wipes and aerosol disinfectants prominently to be used regularly by all; provide to staff if feasible
- Mandate use of face coverings for employees and visitors
- Implement daily cleaning protocols to disinfect high traffic touch points and workstations
- Prohibit placement of food for sharing (doughnuts, cookies, candy, etc.)
- Require employees to remove most personal items to allow for adequate cleaning and disinfection
- Post safety signage for employees in all restrooms, meeting rooms, common areas and lobby
- Implement safety measures for handling mail and packages
- Provide disposable/give-away pens or disinfect between use
- Encourage employee safety protocols as appropriate (temperature checks, handwashing, health questionnaires, etc.)
- Provide areas for employee breaks and lunches that allows for social distancing
- Set appropriate occupancy numbers for meeting rooms, breakrooms, offices, etc. to allow for social distancing
Participants:
- Employers / Employees / Clients
Phase 2 (Current Stage)
Function Description:
- Offices can reopen where telework is not an option (Early Phase 2).
- Telecommute and flex work schedules encouraged in a way that meets walk-in client demands (Early Phase 2)
Public Health Measures:
- All of Phase 1 measures, plus:
- Manage capacity by social distancing and flex work arrangements
- Require employees to wear face coverings for close contact; encourage and/or supply face coverings for clients
- Implement line management if needed to maintain social distancing (both employees and clients)
- Implement virtual queue system for walk-in clients with text alerts advising when they can enter
- Require meetings be held virtually if possible
- Limit/prohibit all but essential travel when possible
Participants:
- Employers / Employees / Clients
Phase 3 (Future Stage)
Function Description:
- Most employees return to work onsite to support increasing business activity
- Office open for walk-in business, though appointments encouraged
Public Health Measures:
- All of Phase 2 measures, plus:
- Place signage to discourage loitering in common areas/remove seating or wipe down daily
- Provide disposable dishes and other products when available
- Host breaks offsite, outdoors or in an area that promotes social distancing
- Conduct deep cleaning at the end of each business day
Participants:
- Employers / Employees / Clients
Phase 4 (Future Stage)
Function Description:
- All employees return to regular work schedules
- Office opens for walk-in business
Public Health Measures:
- Post signage to advise clients of efforts to maintain a healthy workplace
- Maintain minimal signage about hygiene practices in lobby and high traffic areas
- Continue to provide hand sanitizer stations
- Encourage contactless environment (i.e., hands free door opening)
- Maintain ample supply of hand sanitizer and cleaning agents
Participants:
- Employers / Employees