Office & Professional

Phase 1 (Previous Stage)

The State has moved beyond Phase 1, but the description, health measures and participants for Phase 1 are included for reference purposes only.

Function Description:

• Essential staff works in office as needed and/or remotely where possible
• Non-essential staff works remotely where possible
• Office generally closed to the public, appointments may be available

Public Health Measures:

• Prop doors open prior to appointment for hands-free entry
• Post signage for customers outside of entry regarding what to expect inside the office area (i.e., wait in reception, complimentary hand sanitizer, social distance)
• Post signage inside office area explaining where to wait
• Remove displays that would encourage browsing/touching
• Use floor markers (i.e., “x”) to indicate where guests should wait
• Use Plexiglas barrier between front desk staff and visitors, at counters where needed
• Place hand sanitizer, disinfectant wipes and aerosol disinfectants prominently to be used regularly by all; provide to staff if feasible
• Mandate use of face coverings for employees and visitors
• Implement daily cleaning protocols to disinfect high traffic touch points and workstations
• Prohibit placement of food for sharing (doughnuts, cookies, candy, etc.)
• Require employees to remove most personal items to allow for adequate cleaning and disinfection
• Post safety signage for employees in all restrooms, meeting rooms, common areas and lobby
• Implement safety measures for handling mail and packages
• Provide disposable/give-away pens or disinfect between use
• Encourage employee safety protocols as appropriate (temperature checks, handwashing, health questionnaires, etc.)
• Provide areas for employee breaks and lunches that allows for social distancing
• Set appropriate occupancy numbers for meeting rooms, breakrooms, offices, etc. to allow for social distancing

Participants:

• Employers / Employees / Clients

Phase 2 (Current Stage)

Function Description:

• Offices can reopen where telework is not an option (Early Phase 2).
• Telecommute and flex work schedules encouraged in a way that meets walk-in client demands (Early Phase 2)

Public Health Measures:

• All of Phase 1 measures, plus:
• Manage capacity by social distancing and flex work arrangements
• Require employees to wear face coverings for close contact; encourage and/or supply face coverings for clients
• Implement line management if needed to maintain social distancing (both employees and clients)
• Implement virtual queue system for walk-in clients with text alerts advising when they can enter
• Require meetings be held virtually if possible
• Limit/prohibit all but essential travel when possible

Participants:

• Employers / Employees / Clients

Phase 3 (Future Stage)

Function Description:

• Most employees return to work onsite to support increasing business activity
• Office open for walk-in business, though appointments encouraged

Public Health Measures:

• All of Phase 2 measures, plus:
• Place signage to discourage loitering in common areas/remove seating or wipe down daily
• Provide disposable dishes and other products when available
• Host breaks offsite, outdoors or in an area that promotes social distancing
• Conduct deep cleaning at the end of each business day

Participants:

• Employers / Employees / Clients

Phase 4 (Future Stage)

Function Description:

• All employees return to regular work schedules
• Office opens for walk-in business

Public Health Measures: 

• Post signage to advise clients of efforts to maintain a healthy workplace
• Maintain minimal signage about hygiene practices in lobby and high traffic areas
• Continue to provide hand sanitizer stations
• Encourage contactless environment (i.e., hands free door opening)
• Maintain ample supply of hand sanitizer and cleaning agents

Participants:

• Employers / Employees

Phase 1 (Previous Stage)

The State has moved beyond Phase 1, but the description, health measures and participants for Phase 1 are included for reference purposes only.

Function Description:

• Essential staff works in office as needed and/or remotely where possible
• Non-essential staff works remotely where possible
• Office generally closed to the public, appointments may be available

Public Health Measures:

• Prop doors open prior to appointment for hands-free entry
• Post signage for customers outside of entry regarding what to expect inside the office area (i.e., wait in reception, complimentary hand sanitizer, social distance)
• Post signage inside office area explaining where to wait
• Remove displays that would encourage browsing/touching
• Use floor markers (i.e., “x”) to indicate where guests should wait
• Use Plexiglas barrier between front desk staff and visitors, at counters where needed
• Place hand sanitizer, disinfectant wipes and aerosol disinfectants prominently to be used regularly by all; provide to staff if feasible
• Mandate use of face coverings for employees and visitors
• Implement daily cleaning protocols to disinfect high traffic touch points and workstations
• Prohibit placement of food for sharing (doughnuts, cookies, candy, etc.)
• Require employees to remove most personal items to allow for adequate cleaning and disinfection
• Post safety signage for employees in all restrooms, meeting rooms, common areas and lobby
• Implement safety measures for handling mail and packages
• Provide disposable/give-away pens or disinfect between use
• Encourage employee safety protocols as appropriate (temperature checks, handwashing, health questionnaires, etc.)
• Provide areas for employee breaks and lunches that allows for social distancing
• Set appropriate occupancy numbers for meeting rooms, breakrooms, offices, etc. to allow for social distancing

Participants:

• Employers / Employees / Clients

Phase 2 (Current Stage)

Function Description:

• Offices can reopen where telework is not an option (Early Phase 2).
• Telecommute and flex work schedules encouraged in a way that meets walk-in client demands (Early Phase 2)

Public Health Measures:

• All of Phase 1 measures, plus:
• Manage capacity by social distancing and flex work arrangements
• Require employees to wear face coverings for close contact; encourage and/or supply face coverings for clients
• Implement line management if needed to maintain social distancing (both employees and clients)
• Implement virtual queue system for walk-in clients with text alerts advising when they can enter
• Require meetings be held virtually if possible
• Limit/prohibit all but essential travel when possible

Participants:

• Employers / Employees / Clients

Phase 3 (Future Stage)

Function Description:

• Most employees return to work onsite to support increasing business activity
• Office open for walk-in business, though appointments encouraged

Public Health Measures:

• All of Phase 2 measures, plus:
• Place signage to discourage loitering in common areas/remove seating or wipe down daily
• Provide disposable dishes and other products when available
• Host breaks offsite, outdoors or in an area that promotes social distancing
• Conduct deep cleaning at the end of each business day

Participants:

• Employers / Employees / Clients
  
  

Phase 4 (Future Stage)

Function Description:

• All employees return to regular work schedules
• Office opens for walk-in business

Public Health Measures: 

• Post signage to advise clients of efforts to maintain a healthy workplace
• Maintain minimal signage about hygiene practices in lobby and high traffic areas
• Continue to provide hand sanitizer stations
• Encourage contactless environment (i.e., hands free door opening)
• Maintain ample supply of hand sanitizer and cleaning agents

Participants:

• Employers / Employees