Your Protected Health Information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA).
Murrieta Fire and Rescue maintains the privacy of certain confidential health care information known as PHI. We are required by law to protect your health care information and to provide you with the attached Notice of Privacy Practices.
This notice describes our legal duties and privacy practices with respect to your PHI. It outlines our privacy practices and your legal rights. In addition, this notice informs you of how Murrieta Fire and Rescue can disclose your PHI and how you can access a copy of your PHI. Murrieta Fire and Rescue is committed to protecting your privacy and follows strict policies of confidentiality at all times.
Murrieta Fire and Rescue may use PHI for the purpose of treatment, payment and health care operations, in most cases without your written permission.
This includes obtaining verbal and written information about your medical condition and treatment from you as well as others, including doctors and nurses who give orders to allow us to provide treatment to you. We may give your PHI to other health care providers involved in your treatment and may transfer your PHI via radio, telephone, or electronically to the hospital or dispatch center.
This includes any activities we must undertake in order to get reimbursed for the services we provide to you, including such things as submitting bills to insurance companies, making medical necessity determinations and collecting outstanding accounts.
For Health Care Operations
This includes quality assurance activities, licensing and training programs to ensure that our personnel meet our standards of care and follow established policies and procedures, as well as certain management functions.
Murrieta Fire and Rescue is permitted to use PHI without your written authorization, or opportunity to object, in certain situations, and unless prohibited by California state law, including:
- The treatment, payment or health care operation activities of another health care provider who treats you
- For health care and legal compliance activities
- Disclosure to a family member, relative, close personal friend or other individual involved in your care if we obtain your verbal agreement to do so or if we give you an opportunity to object to such a disclosure and you do not raise an objection, and in certain other circumstances where we are unable to obtain your agreement and believe the disclosure is in your best interest
- To a public health authority as required by law (such as to report abuse, neglect or domestic violence)
- For health oversight activities, including audits or government investigations, inspections, disciplinary proceedings and other administrative or judicial actions undertaken by the government (or their contractors) by law to oversee the health care system
- For judicial and administrative proceedings as required by a court or administrative order, or in some cases in response to a subpoena or other legal process
- For law enforcement activities in limited situations, such as when responding to a warrant
- For military, national defense and security and other special government functions
- To avert a serious threat to the health and safety of a person of the public at large
- For workers’ compensation purposes, and in compliance with workers’ compensation laws
- To coroners, medical examiners and funeral directors for identifying a deceased person, determining the cause of death or carrying on their duties as authorized by law
- If you are an organ donor, we may release health information to organizations that handle organ procurement or organ, eye or tissue transplantation or to an organ donation bank, as necessary to facilitate organ donation and transplantation
- For research projects, but this is subject to strict oversight and approvals
- We may also use or disclose health information about you in a way that does not personally identify you or reveal who you are
- Any other use or disclosure of PHI, other than those listed will only be made with your written authorization. You may revoke your authorization at any time, in writing, except to the extent that we have already used or disclosed medical information in reliance on that authorization
The law requires Murrieta Fire and Rescue to maintain the privacy of PHI and to provide individuals with notice of its legal duties and privacy practices with respect to such information. This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
The Right to Access, Copy or Inspect Your PHI
This means you may inspect and copy most of the medical information about you that we maintain. We will normally provide you with access to this information within 30 days of our request. We may also charge you a reasonable fee for you to copy the medical information that you have the right to access.
In limited circumstances, we may deny you access to your medical information, and you may appeal certain types of denials. We have available forms to request access to your PHI and will provide a written response if we deny you access and let you know your appeal rights. You also have the right to receive confidential communications of your PHI. If you wish to inspect and copy your medical information, you should contact our Privacy Officer.
The Right to Amend Your PHI
You have the right to ask us to amend written medical information that we may have about you. We will generally amend your information within 60 days of your request and will notify you when we have amended the information. We are permitted by law to deny your request to amend your medical information only in certain circumstances, like when we believe the information you have asked us to amend is correct. If you wish to request that we amend the medical information that we have about you, you should contact our Privacy Officer.
The Right to Request an Accounting
You may request an accounting from us of certain disclosures of your medical information that we have made in the six years prior to the date of your request. We are not required to give you an accounting of information we have used or disclosed for purposes of treatment, payment or health care operations, or when we share your health information with our business associates, like our billing company or a medical facility to which we have transported you. We are also not required to give you an accounting for which you have already given us written authorization. If you wish to request an accounting, contact our Privacy Officer at 951-461-6162.
The Right to Request Restriction of the Uses & Disclosures of Your PHI
You have the right to request that we restrict how we use and disclose your medical information that we have about you. Murrieta Fire and Rescue is not required to agree to any restrictions you request, but any restrictions agreed to by Murrieta Fire and Rescue in writing are binding to Murrieta Fire and Rescue.
Internet, Email & The Right to Obtain a Copy of Paper Notice on Request
We will prominently post a copy of this notice on our website. You may always request a paper copy of this notice.
Your Legal Rights & Complaints
You also have the right to complain to us, or to the Secretary of the United States Department of Health and Human Services if you believe your privacy rights have been violated. You will not be retaliated against in any way for filing a complaint with us or to the government. Should you have any questions, comments or complaints you may direct all inquires to our Privacy Officer.
Murrieta Fire and Rescue reserves the right to change the terms of this notice at any time, and the changes will be effective immediately and will apply to all protected health information that we maintain. Any material changes to the notice will be promptly posted to our website. You can get a copy of the latest version of this notice by contacting our Privacy Officer.