Murrieta's 911 Dispatch Center is staffed twenty-four hours a day, seven days a week and dispatches fire, paramedic and police services. Together Murrieta's 911 Dispatchers have over 300 years of combined dispatching experience in public safety. All Dispatchers have completed a California POST certified academy and complete a minimum 24-hours of continuing education every 2 years, in addition to in-house training courses with both the Fire Department and Police Department. All dispatchers are cross-trained to handle any incident whether it be fire or police related.
Calling 911 vs. The Non-Emergency Number
- Call 9-1-1 immediately to report medical emergencies, in-progress fire-related incidents, and in-progress criminal activity.
- Call the non-emergency number to file a police report, nuisance complaints and for general inquiries.
The Murrieta Fire Department encourages all citizens to report suspicious, unusual or criminal activity and behavior immediately. Call our non-emergency number to speak directly to a Dispatcher any time of the day or night. If you see something, say something - immediately.
A Dispatcher's Point of View
If you are interested to see what it's like to be in the Dispatchers seat for a few minutes, watch the video to see it from the Dispatchers point of view.