To deliver exceptional customer service for the City by providing innovative solutions, reliable information, and technology services in a knowledgeable, dependable, resourceful, and professional manner to accomplish complete customer satisfaction with an uncompromising standard of excellence.
Hardware & Data
The Information Technology (IT) Division oversees and supports the following in 15 different geographical locations throughout the City.
The IT Division is also a full-service IT department which handles all aspects of technology for the City. This includes all server infrastructure, phones systems, network connectivity and 911/Life Safety Systems.
Geographic Information System (GIS) Services
GIS services the needs of all departments that rely on geographical mapping data that contains distinct mapping layers for different types of information requests. Each department has specific and unique requests, and it is GIS' complex task to analyze the request and then develop the appropriate computer-generated map..
Projects & Procurement
Coupled with leadership, stewardship, and strategic planning, IT oversees and leads all technology projects for the City.
The responsibility of adhering to purchasing guidelines, set by the Finance Department, of all technology purchases falls on the IT Division. Proper methods of procurement such as request for proposals, request for information, and competitive bidding of technology software and equipment are followed and upheld.
The IT Division negotiates and executes various contracts/agreements for all technology purchases and services.