Hotels
Phase 1
Function Description:
- Lodging for essential workers, first responders, medical staff, vulnerable populations, self-quarantine guests
Public Health Measures:
- Implement use of PPE and supplies
- Deep clean contact surfaces in common areas; deep clean/sanitize common areas daily, apply brand standard cleaning protocols
- Add sanitizing protocols to daily room cleaning; deep clean and sanitize between guests, leave vacant for a determined amount of time if possible
- Remove items that are difficult to clean and sanitize in rooms and common areas
- Implement social distancing
- Remove furniture from lobbies and breakfast areas
- Use night windows or Plexiglass for check-in and check-out
- Close swimming pools, spas, gyms, and meeting spaces
- Serve prepackaged breakfast items
Participants:
- Local guests and essential workers
Phase 2 (Current Stage)
Function Description:
- Lodging for essential workers, first responders, medical staff, vulnerable populations, self-quarantine guests
- Reopen website booking channel (late phase 2)
Public Health Measures:
- Implement PPE and supplies for areas that are designated for essential workers, first responders, medical staff, vulnerable populations, and self- quarantine guests
- Deep clean contact surfaces in common areas; deep clean/sanitize common areas daily, apply brand standard cleaning protocols
- Continue brand protocols and add sanitizing protocols to daily room cleaning; deep clean and sanitize between guests, leave vacant for a determined amount of time if possible
- Facilitate social distancing by spaced placement of furniture in lobbies and breakfast areas, use of night windows or Plexiglass for check-in and check-out
- Open swimming pools, spas, gyms, and meeting spaces for limited number of guests; institute strict chemical testing regimen particularly in warm weather
- Offer prepackaged breakfast items if unable to promote social distancing in dining areas
Participants:
California and western state residents
Phase 3 (Future Stage)
Function Description:
- Rehire employees, provide new protocol training, and prepare for full operation
- Open more rooms for overnight guests
- Reopen all booking channels
- Reopen hotel spas and gyms with modified hours and capacity limits
- Reopen hotel pools with modified hours, capacity limits, and amplified chemical testing regimen
Public Health Measures:
- Maintain social distancing by spaced placement of furniture in lobbies and breakfast areas, use of night windows or Plexiglas for check in and check out
- Increase capacity for swimming pools, spas, gyms, meeting spaces
- Reopen breakfast/restaurant areas with social distancing in place
- Implement employee temperature checks
Participants:
- Open to nationwide residents in accordance to state and federal guidelines for travel
Phase 4 (Future Stage)
Function Description:
- Hotel fully operational
- Fully staffed with trained employees
- Open bookings for leisure, business, and meetings guests
Public Health Measures:
- Comply with brands’ new cleaning protocols
- Maintain social distancing
- Provide and staff use of PPE if necessary
- Apply new standards for meetings and events
- Remove Plexiglass for check-in and check-out
Participants:
- Open internationally in accordance to state and federal travel guidelines